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Resource Center Spotlight
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Annual reports are too slow to keep up with customer experience. By the time insights arrive, the moment to act has often passed. That's why we're moving to a quarterly cadence—giving dealership operators timely intelligence to shape the customer experience in real time. | | Annual reports are too slow to keep up with customer experience. By the time insights arrive, the moment to act has often passed. That's why we're moving to a quarterly cadence—giving dealership operators timely intelligence to shape the customer experience in real time. |
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In today's dealership world, time is short and efficiency is everything. Agents need a strategy that keeps prospects engaged and relationships strong. |
| In today's dealership world, time is short and efficiency is everything. Agents need a strategy that keeps prospects engaged and relationships strong. |
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Auto insurance costs are soaring, but that creates a major revenue opportunity for dealerships willing to integrate insurance into the sales process. This guide shows how to boost margins, increase F&I gross, and deliver more value to your customers—all without slowing deals down. |
| Auto insurance costs are soaring, but that creates a major revenue opportunity for dealerships willing to integrate insurance into the sales process. This guide shows how to boost margins, increase F&I gross, and deliver more value to your customers—all without slowing deals down. |
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Urban Science and The Harris Poll surveyed more than 3,000 U.S. auto buyers and more than 250 dealers to capture the clearest picture yet of what's shaping auto retail in 2025. |
| Urban Science and The Harris Poll surveyed more than 3,000 U.S. auto buyers and more than 250 dealers to capture the clearest picture yet of what's shaping auto retail in 2025. |
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Navigating the complex landscape of federal, state, and local regulations is crucial for every dealership's F&I department. From protecting customer information to ensuring clear advertising practices, compliance is essential to avoid costly penalties. This guide outlines the 16 most critical laws and regulations your F&I team needs to follow. |
| Navigating the complex landscape of federal, state, and local regulations is crucial for every dealership's F&I department. From protecting customer information to ensuring clear advertising practices, compliance is essential to avoid costly penalties. This guide outlines the 16 most critical laws and regulations your F&I team needs to follow. |
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Today's customers expect a smooth, personalized experience, whether they're buying a car or booking a service. Discover how A365, powered by Microsoft Dynamics 365 and Copilot, helps dealerships deliver intelligent, end to end engagement that meets those expectations. |
| Today's customers expect a smooth, personalized experience, whether they're buying a car or booking a service. Discover how A365, powered by Microsoft Dynamics 365 and Copilot, helps dealerships deliver intelligent, end to end engagement that meets those expectations. |
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In response to industry challenges and declining new vehicle sales, dealership leaders aimed to increase service retention and aftersales revenue. Additionally, as part of an OEM corporate initiative, they focused on growing customer-paid service work to achieve 100% service absorption. |
| In response to industry challenges and declining new vehicle sales, dealership leaders aimed to increase service retention and aftersales revenue. Additionally, as part of an OEM corporate initiative, they focused on growing customer-paid service work to achieve 100% service absorption. |
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A study of 1,000 U.S. garages by LexisNexis® Risk Solutions surfaces revealing patterns about how many vehicle brands are parked inside, whether consumers are more likely to purchase a brand they already have, whether alternative powertrains play a role in brand defection, and more. |
| A study of 1,000 U.S. garages by LexisNexis® Risk Solutions surfaces revealing patterns about how many vehicle brands are parked inside, whether consumers are more likely to purchase a brand they already have, whether alternative powertrains play a role in brand defection, and more. |
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Most dealers are missing key parts of the customer journey—resulting in wasted spend and lost sales. This new infographic highlights four critical blind spots revealed in a Cox Automotive–commissioned Perficient whitepaper and shows how to rethink your marketing measurement for better ROI. |
| Most dealers are missing key parts of the customer journey—resulting in wasted spend and lost sales. This new infographic highlights four critical blind spots revealed in a Cox Automotive–commissioned Perficient whitepaper and shows how to rethink your marketing measurement for better ROI. |
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Germany's auto market is growing in revenue but shrinking in accessibility. A new study by JATO and Oliver Wyman reveals how rising prices, EV adoption, and shifting buyer behavior are straining affordability and reshaping the competitive landscape. |
| Germany's auto market is growing in revenue but shrinking in accessibility. A new study by JATO and Oliver Wyman reveals how rising prices, EV adoption, and shifting buyer behavior are straining affordability and reshaping the competitive landscape. |
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The automotive sector is accelerating toward a future shaped by four megatrends: Polarization, Automation, Connectivity, and Electrification (PACE). Explore the game-changing shifts and uncover what lies ahead for the industry through 2040. |
| The automotive sector is accelerating toward a future shaped by four megatrends: Polarization, Automation, Connectivity, and Electrification (PACE). Explore the game-changing shifts and uncover what lies ahead for the industry through 2040. |
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Unlock the full potential of your fleet with smarter strategy and stronger data. Regardless of fleet size, this guide delivers actionable solutions that drive real results. |
| Unlock the full potential of your fleet with smarter strategy and stronger data. Regardless of fleet size, this guide delivers actionable solutions that drive real results. |
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The path to purchase is no longer led by discounts or dealer talk—it's guided by content. According to the 2025 Cox Automotive GfK Content Influence Study, shoppers trust expert voices, value awards, and increasingly rely on AI-powered tools to make faster, more confident decisions. |
| The path to purchase is no longer led by discounts or dealer talk—it's guided by content. According to the 2025 Cox Automotive GfK Content Influence Study, shoppers trust expert voices, value awards, and increasingly rely on AI-powered tools to make faster, more confident decisions. |
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Discover the latest news, insight & analysis needed to navigate the automotive industry. |
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