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Resource Center Spotlight
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In today's threat landscape, one data breach can destroy a dealership overnight—triggering FTC violations, state privacy penalties, and customer exodus. This guide reveals how dealerships are protecting themselves from the cyber attacks that are costing the industry millions, and why your incident response plan is your most critical line of defense in 2025. | | In today's threat landscape, one data breach can destroy a dealership overnight—triggering FTC violations, state privacy penalties, and customer exodus. This guide reveals how dealerships are protecting themselves from the cyber attacks that are costing the industry millions, and why your incident response plan is your most critical line of defense in 2025. |
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In a world of constant change, F&I continues to face economic pressures and market volatility. By focusing on training, leveraging technology, and reinforcing the value of F&I products, managers can address some of the biggest hurdles in today's F&I climate. |
| In a world of constant change, F&I continues to face economic pressures and market volatility. By focusing on training, leveraging technology, and reinforcing the value of F&I products, managers can address some of the biggest hurdles in today's F&I climate. |
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Today's customers expect a smooth, personalized experience, whether they're buying a car or booking a service. Discover how A365, powered by Microsoft Dynamics 365 and Copilot, helps dealerships deliver intelligent, end to end engagement that meets those expectations. |
| Today's customers expect a smooth, personalized experience, whether they're buying a car or booking a service. Discover how A365, powered by Microsoft Dynamics 365 and Copilot, helps dealerships deliver intelligent, end to end engagement that meets those expectations. |
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Unlock the full potential of your fleet with smarter strategy and stronger data. Regardless of fleet size, this guide delivers actionable solutions that drive real results. |
| Unlock the full potential of your fleet with smarter strategy and stronger data. Regardless of fleet size, this guide delivers actionable solutions that drive real results. |
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As the year winds down, maximizing every lead opportunity is critical to hitting your sales goals. A diversified third-party listings strategy—especially with Autotrader—helps dealers reach untapped audiences, close more deals, and boost profitability. |
| As the year winds down, maximizing every lead opportunity is critical to hitting your sales goals. A diversified third-party listings strategy—especially with Autotrader—helps dealers reach untapped audiences, close more deals, and boost profitability. |
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Vehicle brand loyalty has bounced back to 54.1% in mid-2025, but the winners look different than expected. The latest LexisNexis® Risk Solutions study reveals dramatic reshuffling, with Tesla falling and Chevrolet leading the pack. |
| Vehicle brand loyalty has bounced back to 54.1% in mid-2025, but the winners look different than expected. The latest LexisNexis® Risk Solutions study reveals dramatic reshuffling, with Tesla falling and Chevrolet leading the pack. |
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Auto insurance is no longer an afterthought—it's shaping the entire car buying experience. This quarterly report from Polly analyzes over 1 million transactions to reveal how embedded insurance is boosting profits, influencing customer decisions, and reshaping deal structures. |
| Auto insurance is no longer an afterthought—it's shaping the entire car buying experience. This quarterly report from Polly analyzes over 1 million transactions to reveal how embedded insurance is boosting profits, influencing customer decisions, and reshaping deal structures. |
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Urban Science and The Harris Poll surveyed more than 3,000 U.S. auto buyers and more than 250 dealers to capture the clearest picture yet of what's shaping auto retail in 2025. |
| Urban Science and The Harris Poll surveyed more than 3,000 U.S. auto buyers and more than 250 dealers to capture the clearest picture yet of what's shaping auto retail in 2025. |
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Today's winning dealerships connect shopping, deal-making, and service into a seamless journey powered by omnichannel tools and AI-driven workflows. This eBook from Cox Automotive shows how transparent communication, real-time data, and smart automation help dealers boost close rates, improve efficiency, and build lasting trust. |
| Today's winning dealerships connect shopping, deal-making, and service into a seamless journey powered by omnichannel tools and AI-driven workflows. This eBook from Cox Automotive shows how transparent communication, real-time data, and smart automation help dealers boost close rates, improve efficiency, and build lasting trust. |
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Annual reports are too slow to keep up with customer experience. By the time insights arrive, the moment to act has often passed. That's why we're moving to a quarterly cadence—giving dealership operators timely intelligence to shape the customer experience in real time. |
| Annual reports are too slow to keep up with customer experience. By the time insights arrive, the moment to act has often passed. That's why we're moving to a quarterly cadence—giving dealership operators timely intelligence to shape the customer experience in real time. |
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As Chinese car brands increasingly enter the UK market, dealerships have a unique opportunity to expand their vehicle portfolios, offering a wider range of options to suit all budgets, particularly in the growing electric vehicle segment. |
| As Chinese car brands increasingly enter the UK market, dealerships have a unique opportunity to expand their vehicle portfolios, offering a wider range of options to suit all budgets, particularly in the growing electric vehicle segment. |
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The automotive sector is accelerating toward a future shaped by four megatrends: Polarization, Automation, Connectivity, and Electrification (PACE). Explore the game-changing shifts and uncover what lies ahead for the industry through 2040. |
| The automotive sector is accelerating toward a future shaped by four megatrends: Polarization, Automation, Connectivity, and Electrification (PACE). Explore the game-changing shifts and uncover what lies ahead for the industry through 2040. |
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In response to industry challenges and declining new vehicle sales, dealership leaders aimed to increase service retention and aftersales revenue. Additionally, as part of an OEM corporate initiative, they focused on growing customer-paid service work to achieve 100% service absorption. |
| In response to industry challenges and declining new vehicle sales, dealership leaders aimed to increase service retention and aftersales revenue. Additionally, as part of an OEM corporate initiative, they focused on growing customer-paid service work to achieve 100% service absorption. |
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Discover the latest news, insight & analysis needed to navigate the automotive industry. |
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