Shifting market conditions are starting to pressure auto retailers' used-vehicle business plans and profits.
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At Temecula Valley Buick GMC, online chat interactions, payment calculations, and aftermarket product selections are a good sign the buyer is headed toward a deal. Once the buyer moves in-store, the handoff is seamless for the dealership. They are turning chats into signatures. They are retailing anywhere.
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| | Read More > | | | | | | | | | | Steven Cliff leaves NHTSA after just 78 days on the job. An appeals court rejects GM’s racketeering lawsuit against Fiat Chrysler. Inventory drops even more. Rivian adds a second shift as its second quarter loss widens. Plus, industry expert Mike Vogel talks about how service departments can create customer advocates. LISTEN HERE >
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