The action comes amid government and industry concerns over data security and the threat of Chinese automakers establishing a stronger presence in the U.S.
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| | | | | Thursday, February 29, 2024 | | | | | | | Subscribe today to explore top features like Future Product Pipeline & 40 Under 40. | | | | | Advertisement |
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A Customer Relationship Management (CRM) system is one application that dealers can be assured is here to stay. It houses personal information for your sold customers as well as your unsold prospects. This unified repository for customer data and engagement can help your dealership improve customer service, increase sales and streamline operations.
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| | | | | | | | | | The growing use of artificial intelligence (AI) poses both challenges and opportunities for automotive dealerships. On one hand, AI can improve the customer experience by efficiently providing virtually instant responses to simple and basic inquiries. | | Read More > | | | | | | | | | | General Motors CFO Paul Jacobson’s interview concludes with conversations about competition from China, troubles at GM’s robotaxi unit Cruise and more. Plus, Apple cancels its work on an electric car. LISTEN HERE >
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| | | | | | | | | | | This whitepaper from LexisNexis Risk Solutions provides insights into driver mindsets on connectivity to help automakers enhance the customer experience and connectivity strategy. | | Read More > | | | | | | | | | | | | Best Dealerships to Work For | | See which dealers are going above and beyond for their staff this year. | | | | | | | | | | | | |
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